Customer Success Story

How JobTread Transformed Project Management for Credible Construction

Play Video

Resources:
Visit the Credible Construction website here.

One company. One software. Four roles. Four testimonials.

Meet Shawn Billings, Jennifer Cooke, Nicholas Adams, and Scott Harris of Credible Construction, a remodeling company based in New Hampshire. All four recently provided testimonials about their experience before and after using JobTread.

With each interviewee bringing a unique perspective from their individual roles, we were able to get a deeper understanding of how JobTread transformed their business.

Here are some key takeaways from our discussion with the Credible Construction team:

  • Streamlined Cost Management: JobTread centralized job costing, simplifying expense tracking and enhancing project accuracy.
  • Improved Team Morale: Real-time tracking fostered a relaxed and accountable work environment.
  • Seamless Integration: Integration with QuickBooks provided peace of mind.
  • User-Friendly Features: Customizable views and a powerful search bar saved time and reduced stress.
shawn billings owner of credible construction

Shawn Billings

Owner, Credible Construction

What were your biggest challenges that you faced in your construction projects before using JobTread?

"Job costing, but basically everything was a challenge before using JobTread. Knowing our numbers and having a real good grasp on what was actually happening in our projects and how much the projects were costing, from material to labor to basically everything under the sun. You always think you have a good idea, but then when you actually see the numbers, they can be surprising."

How would you describe the atmosphere those challenges would create?

"It’s the feeling of needing to work harder and more, always feeling pressured to hit a mark that you don’t even know. It’s overwhelming and stressful. Since adopting JobTread, everything feels more organized. We know everything will be captured, and there’s nothing I have to worry about missing."

Living Room Credible Construction

How has JobTread impacted your team's morale, project timelines, and client relationships?

"Everyone feels much better when they know they can track what’s going on. It makes everyone feel responsible for ensuring the project comes in on time and on budget. Before, when they didn’t know, everyone felt rushed and like we were always under the gun, always missing our mark, always low on price. Now, we have a place we can look in real time to see if we are under budget, over budget, on time, or over time. It’s a more relaxed environment now than it was before."

Do you have any advice for anyone searching for construction management software?

"If you’re on the fence about what software to use, JobTread should be the first place you go. It’s cost-effective, customizable, and at your own pace. I’d say to anyone on the fence: make the jump. JobTread is where it’s at. You have to be doing it."

jennifer cook office administrator from credible construction

Jennifer Cook

Office Administrator, Credible Construction

How did the challenges you faced before JobTread impact your project timelines?

"The timelines were much longer and lacked the confidence to communicate effectively with customers. We couldn't guarantee deadlines, often having to say, ‘We can try,’ which was not ideal. With JobTread, we can now confidently manage and meet project deadlines."

With JobTread, everything flows smoothly, and we’re still improving. The software allows us to add, create, and customize processes perfectly for our needs.

How have your processes changed with JobTread?

"We now have many more processes and a much better flow. Before using JobTread, our previous software was quite choppy. There were gaps in start dates, project beginnings, and invoicing. With JobTread, everything flows smoothly, and we’re still improving. The software allows us to add, create, and customize processes perfectly for our needs."

nicholas adams project manager from credible construction

Nicholas Adams

Project Manager, Credible Construction

What were some of your biggest challenges in your role before using JobTread?

"When I was a carpenter using the old software, it was tedious and unreliable for daily logs and clocking in, often crashing and causing lost work. It was frustrating, especially when trying to provide detailed logs. I had to save my work incrementally to avoid losing it. With JobTread, I don't experience those glitches, and the process is much smoother. JobTread is more user-friendly and quicker for uploading pictures and videos."

Bathroom Credible Construction

Do you have any advice for anyone searching for construction management software?

"JobTread’s customer service is exceptional—they're responsive and helpful. It's faster, cleaner, and more efficient. The speed and ease of use make JobTread worth it 100%."

scott harris lead carpenter from credible construction

Scott Harris

Lead Carpenter, Credible Construction

Before you started using JobTread, what were your biggest challenges in your construction projects?

"Mostly communication about what we needed to do and the scope of the job. JobTread makes it so much easier to understand that and document it. Especially during the demolition stage, once we get it all demoed and ready to start putting it back together."

Can you elaborate more on how the documenting feature has helped with project timelines or client relationships?

"It allows us to prove we did what we promised, especially for short-term jobs where things might get covered up quickly. It helps us ensure everything is done properly and ready for the next phase. If I'm not on the job, the pictures help a lot in monitoring progress. If the pictures are taken properly, it shows me what’s happening and if I need to send a quick message for corrections. It's like knowing what's going on in the building by the sounds."

What are some other benefits you’ve experienced since using JobTread?

"Checking the time clock to ensure everyone is clocked into the right category and looking at the total hours of the job versus what we bid is very helpful. It’s all documented, making it easy to track actual time. There's no miscommunication; it’s all there."

Kitchen Credible Construction

Do you have any advice for field members, project managers, or lead carpenters who are hesitant to fully adopt JobTread?

"JobTread will make your job a lot easier. The information is there, and it’s not hard to find. It saves you a lot of trouble, especially if you’re trying to watch two or three jobs at once."

Credible Construction’s Favorite JobTread Features

construction estimating software that integrates with quickbooks

1. Scheduling

"We frequently use the Gantt chart for job scheduling. I am very visual, so I appreciate the Gantt chart's user-friendly interface. It allows me to see and adjust tasks by simply sliding them over, which is much easier than manually changing dates. It’s very convenient!" - Jennifer

Learn more about JobTread Scheduling →
construction software that integrates with quickbooks

2. QuickBooks Integrations

"The integration with QuickBooks has been a game-changer. Everything is seamless, and we have one person checking the backend to make sure it’s all set up right." - Shawn

Learn more about JobTread QuickBooks Integrations →
construction communication software

3. Daily Logs

"We take a lot of pictures. We can find things again if we need to. The communication and documentation are huge." - Scott

Learn more about JobTread Daily Logs →
construction estimating software that integrates with quickbooks

4. Job Costing & Budgeting

"The job costing and budget feature is huge. You can customize any view the way you want and look at all facets of the job." - Shawn

Learn more about JobTread Job Costing →
Learn more about JobTread Budgeting →

This blog features revised interviewee responses to enhance readability. While we aim to preserve the interviewee's intended meaning, some answers may be paraphrased for clarity. The essence remains intact, but nuances may be adjusted. For full accuracy, watch the testimonial video.

Ready to take your business to the next level?

Explore it for yourself or let one of our knowledgeable staff members show you how.

The JobTread Platform