Customer Success Story

Streamlining Projects & Boosting Client Satisfaction at HG&Co

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Visit the HG&Co website here.

The JobTread team recently visited HG&Co Home Improvement, a remodeling company based in Dallas, Texas, and explored their in-house design center as well as one of their projects.

The visit allowed us to uncover the advantages of JobTread, highlighting its comprehensive project management features, superior efficiency compared to other systems, centralized communication, and improved coordination for subcontractors.

Key takeaways from our discussion with the HG&Co team:

  • HG&Co Home Improvement's Specialties: Herman Guerra, Owner of HG&Co Home Improvement, highlighted their specialization in design, retail services, and construction, including additions, renovations, and new home construction.
  • Customer Experience: The company prioritizes transparency and efficiency, starting with an in-home visit and estimate, followed by a detailed design process at their design center. Customers work with interior designers, receive mood boards and renderings, and proceed through a well-organized construction phase for clear communication and smooth project execution.
  • JobTread’s Impact: HG&Co's adoption of JobTread has significantly enhanced their operations by enabling customized project management, efficient bid handling, and improved client communication and transparency. JobTread has streamlined their processes, reduced mistakes, and boosted profitability and customer satisfaction.

This blog features revised interviewee responses to enhance readability. While we aim to preserve the interviewee's intended meaning, some answers may be paraphrased for clarity. The essence remains intact, but nuances may be adjusted. For full accuracy, watch the testimonial video.

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