Customer Success Story

How Riverview Decks Simplified Managing Subs & Vendors with JobTread

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Resources:
Visit the Riverview Decks website here.

At Riverview Decks, embracing the right tools has been key to their success, and JobTread has quickly become an indispensable part of their operations.

In a recent conversation, Operations Manager Grant Webb and Owner Nate Burket shared how JobTread’s user-friendly interface, centralized communication, and cost-effective solutions have streamlined their processes. From improving client interactions to helping new hires quickly get up to speed, JobTread stands out as a powerful tool for growing construction businesses.

Key takeaways from our discussion with the Riverview Decks team:

  • User-Friendly Software: Both Nate and Grant emphasize JobTread’s simplicity and ease of use, which contrasts with the complexity of other platforms they’ve used.
  • Active Development and Support: Nate appreciates the responsiveness of JobTread’s development team, noting the quick implementation of user-suggested features and continuous updates.
  • Centralized Communication: JobTread’s ability to tie project schedules to a central form improves client communication and data management, especially valuable in legal situations.
  • Cost-Effective Business Investment: Nate views JobTread as an affordable and essential investment that acts like an extra employee, handling significant workload and improving business processes.
  • Efficient Onboarding: JobTread’s user-friendly interface and instructional videos enable new hires to learn the system quickly, reducing training time and allowing them to contribute fresh insights.
nate burket owner of riverview decks

Nate Burket

Owner, Riverview Decks

What makes JobTread unique compared to other software you’ve used?

"JobTread’s user-friendliness is unmatched. It’s essential for growing businesses because you need to onboard new staff quickly. With JobTread, I can point new hires to the introduction videos, and they can get up to speed on their own within a few weeks. This saves me from having to do all the training myself, and it also means my team can bring new insights that I might have missed.”"

Outdoor Deck Patio Riverview Decks

Can you share a favorite project where JobTread made a significant impact?

"We’re currently working on a project where JobTread has been invaluable. Initially, our proposals were simple and vague, but with JobTread, we’ve built out detailed cost catalogs and started using a selections allowance style. This has allowed us to be more accurate with budgets and streamlined both the sales and production processes."

If you had to give advice to someone considering JobTread, what would it be?

"Investing in your business is important, and JobTread is one of the best investments you can make. It saves time and creates a strong foundation for your business processes. For small businesses, it’s like having an extra employee that handles a lot of the workload for you, and for the cost, it’s incredibly affordable compared to other options out there."

grant webb operations manager of riverview decks

Grant Webb

Operations Manager, Riverview Decks

How does JobTread compare to other software you’ve used?

"JobTread stands out in terms of transparency and how easy it is for customers to navigate. Other systems have customer portals, but they can be hard for clients to use. JobTread’s seamless flow between managing customers, vendors, budgets, and sales is a huge plus. I’ve also found that everything connects smoothly, unlike some other systems where different parts of the software feel disconnected."

The community of contractors using JobTread is also focused on bettering their businesses, and we all learn from each other, regardless of our specialties.

What makes JobTread stand out from the competition?

"The sense of community is unique. With other systems, you deal with salespeople, but you don’t really get the same personal connection. With JobTread, you can reach out to the actual creators of the software. The community of contractors using JobTread is also focused on bettering their businesses, and we all learn from each other, regardless of our specialties."

What would you tell someone who’s on the fence about using JobTread?

"If you're unsure, talk to someone who uses JobTread. I’ve rarely heard anyone speak negatively about it. The transparency and the community around JobTread set it apart, and the support you get from the company is second to none. They're not just selling you software – they’re genuinely here to help."

Riverview Decks’ Favorite JobTread Features

"I rely heavily on the budget, schedule, and document management features. The way these elements integrate is fantastic. I can easily track active jobs, compare timelines, and even customize views to see specific snapshots of how our business is performing. It’s perfect for someone like me who’s always looking to fine-tune operations." - Grant

"The ability to manage subcontractors, maintain a paper trail for purchases and invoicing, and streamline communication with vendors—all in one system—are game-changers for us." - Nate

This blog features revised interviewee responses to enhance readability. While we aim to preserve the interviewee's intended meaning, some answers may be paraphrased for clarity. The essence remains intact, but nuances may be adjusted. For full accuracy, watch the testimonial video.

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