Using The Customer Portal
Your Customer Portal serves as a central hub for you and your contractor. Stay informed, make decisions, and easily communicate with your contractor throughout the project lifecycle.
Frequently Asked Questions
JobTread transforms the construction experience for homeowners. With real-time updates, clear financial insights, and centralized communication, JobTread is designed to simplify the way your projects are managed from start to finish.
- Track Progress in Real-Time
Monitor the evolution of your project as new updates happen, without needing to be on-site. - Ensure Financial Transparency
Review and sign proposals, view invoices, and make payments for the work performed. - Improve Communication
Keep everyone on the same page and eliminate the need for multiple communication channels. - Centralize Project Information
Quickly access all documents, photos, and other project related information in one location.
No, you don't need to pay for a portal. The customer portal is provided to you and your contractor at no cost.
In most cases, you will not need a username and password to access your portal; you can simply click the link in any of your emails and the portal automatically opens. However, a password is required for added security if you add JobTread as a mobile app or if you plan to make payments through your portal. To create a password, follow these steps.
As soon as you have more than one project with your contractor, a main navigation panel will appear on your portal. This allows you to switch between projects and view tasks and documents for all projects in one place.
Once you are in your portal, switching between different contractor portals is easy! Simply click on the contractor logo on the top, left of your portal. A menu will appear allowing you to switch between your portals.
Are you a contractor?
You’re currently using JobTread as a customer, but you could be using it to manage your entire business—from leads and estimates to jobs and payments.
Are you a contractor?
You’re currently using JobTread as a customer, but you could be using it to manage your entire business—from leads and estimates to jobs and payments.