Customer Portal Help

Pay an Invoice

When an invoice is ready for your review, you'll receive an email that will prompt you to view the document. Simply click on the button in the email and the magic link will open your portal directly in your web browser. This is your custom link, so refrain from forwarding this email to anyone else.

  1. Review the invoice and read the terms in detail.
  2. Add a message in the Comment section to communicate with the contractor while uploading supporting files, photos, and videos.
  3. Your contractor may allow you to pay directly through JobTread.
    • Credit / Debit Card
      Enter your credit or debit card information in the Pay Invoice section then click Add Card. Continue with the transaction.
    • ACH Bank Transfer

      For an added layer of security, you will need to create a JobTread login password to save ACH banking information in your portal. Click Send Verification Code to verify your email address. You’ll receive an email with a verification code. Enter this code in the Code field on your Profile. Enter a password in the Password field. Click the purple Continue or Save Changes button at the bottom.

      Once your password is created, click the option to use a US Bank Account and search for your bank. Follow the prompts to continue through the transaction process.

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